Refund policy

Boats Marine Parts Supply Refund Policy:

At Boats Marine Parts Supply, we strive to provide the best products and services to our valued customers. If you are not entirely satisfied with your purchase, we offer a straightforward refund policy to ensure your peace of mind.

  1. Eligibility for Refund:
    • Refunds are applicable only for products purchased directly from Boats Marine Parts Supply.
    • To be eligible for a refund, the item must be in its original condition, unused, and returned within 30 days from the date of purchase.
  2. Refund Process:
    • To initiate a refund, please contact our customer support team at [contact email/phone] and provide the order details along with the reason for the return.
    • Once we receive your request, we will assess the product’s condition and eligibility for a refund.
  3. Refund Options:
    • If the return is approved, you can choose between a full refund of the product’s purchase price or opt for store credit for future purchases.
  4. Return Shipping:
    • Customers are responsible for the shipping costs associated with the return unless the product is deemed defective or incorrectly shipped by Boats Marine Parts Supply.
  5. Refund Processing Time:
    • We strive to process refunds within 5-7 business days from the date of receiving the returned item. However, the actual refund timeframe may vary depending on your payment method and financial institution.
  6. Non-Refundable Items:
    • Certain products, such as custom-made or special order items, are non-refundable unless they are defective or damaged.
  7. Damaged or Defective Items:
    • If you receive a damaged or defective item, please notify us immediately with photographic evidence, and we will provide a replacement or issue a full refund, including return shipping costs.
  8. Cancellations:
    • If you wish to cancel an order, please do so within 24 hours of purchase. Cancellation requests received after this period may not be honored.
  9. Changes to Refund Policy:
    • Boats Marine Parts Supply reserves the right to modify or update this refund policy at any time. Any changes will be posted on our website, and they will be applicable to future purchases.

For any further inquiries or assistance regarding our refund policy, please don’t hesitate to contact our customer support team. We value your satisfaction and are committed to providing the best service possible. Thank you for choosing Boats Marine Parts Supply!

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